PT Dwikarya Global Logistik (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide.
• Shipment Information: Details related to your cargo, delivery addresses, and logistics requirements.
• Technical Data: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our logistics services
• Process inquiries, requests, and transactions
• Communicate with you regarding your shipments or services
• Improve our website, services, and customer experience
• Ensure compliance with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

• Trusted partners and service providers involved in logistics operations
• Government authorities or regulatory bodies when required by law
• Third parties for operational purposes, under strict confidentiality agreements

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access and review your personal data
• Request correction or deletion of your information
• Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

PT Dwikarya Global Logistik
Ruko Silktown Avenue Blok.rk/5a-05, Pondok Jagung Timur, Serpong Utara, Kota Tangerang Selatan, Banten

Phone: 02123096059
Email: info@dwika-logistics.com